Lightning talks: the details that do the work

Four speakers, seven minutes each, and one small detail apiece. Every talk takes a single part of an interface that most teams design last, shows the before and after, and explains what the change did to a number someone cared about.

• Hannah Berg: the focus order on one ticket screen that decided whether blind travellers could board a bus
• Priya Nair: why the date picker was the most expensive component in Northbeam’s design system
• Omar Saleh: designing a loading state for a network connection that may never come back
• Tomás Ferreira: the line of microcopy that halved Arbor’s booking support emails

Quick, specific and practical. The speakers take questions together at the end.

What you will take away

• Four small changes with measured effects, and the reasoning behind each
• Why the least glamorous components often carry the most cost and risk
• A habit for reviewing the details that teams usually leave until last